We’ve been building custom and WordPress-based sites for the past decade and in that time have found that most of our clients just want to get on with the business of running their business. They want to focus on what they are good at. Don’t we all?
What has changed in that decade though is that more and more, they also want to be able to manage and update their own website content. They want to reach out and communicate more actively with their audiences. They want to integrate the various ways in which they are communicating on their website. They want to know that their site will look good on mobile devices (but can’t get into the expensive world of apps). In short, they want everything that WordPress was built to provide easily and affordably.
We are great promoters of the wonders of WordPress and have a heavy emphasis on the WordPress.com platform for most of the small business owners who come to us for websites. For most of them, WordPress.org is too much technology, more than they need. WordPress.com offers a better package to truly help them to simplify their world.
I waited to tackle the new site until I had lots of time, and was in a calm mood. Based on my experience with our last web site designer and the host platform she had us on, I was prepared to be frustrated, flummoxed and generally driven crazy for hours trying to do the simplest thing. About 20 minutes later I was sitting there, trying to process the fact that on my very first try I had been able not only to access the new site, but to add information, change information and post pictures. All without one single moment of “What do I do now???” Wow.
Your instruction manual is clear, logical and focused. The platform you put us on is ridiculously easy to use. I was going to say a child could use it, but of course children are much more computer savvy than two senior citizens like us.
Since the day you took more than an hour to sit down and talk to us about our business and our website needs, the experience has been wonderful. When we got into such a mess trying to extricate the website from the previous platform, you were always calm and good natured, even while John and I were tearing our hair out.
You are a great communicator, and answered our endless questions in a down to earth, simple manner.
Thank you for your professional but personal, extremely efficient, and highly competent services.
Heather Griffiths, Oak Meadows Pet Resort
Heather’s words are a tribute both to the power of WordPress and a very welcome acknowledgement of the way that our company works with clients to help them navigate the process and end up with a site truly suited to their needs. It’s a tremendous pleasure working with clients like Heather, who make the whole process worthwhile.